Designing the Conversation – buy book | 9780321886729

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    avatarMable Ware
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    Designing the Conversation
    Techniques for Successful Facilitation

    by Russ Unger, Brad Nunnally, Dan Willis

    🔰 Designing the Conversation · Read More 🔰

    • ISBN: 9780321886729 (0321886720)
    • Genres: design, business, teaching
    • Language: english
    • Format: paperback, 247 pages
    • Release date: March 10, 2013
    • Author: Russ Unger, Brad Nunnally, Dan Willis
    • Publisher: New Riders Publishing

    About The Book

    Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable — until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way.

    With this book, you will learn how to:

    Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users

    Prepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you

    Perform group facilitation in workshops, brainstorming sessions, and focus groups

    Manage individual facilitation activities through interviews, usability testing, sales calls, and mentoring

    Conduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures

    Understand how to manage Q & A from audiences of all sizes

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