Crucial Conversations — buy book | 9780071401944

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    Crucial Conversations
    Tools for Talking When Stakes Are High

    by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey

    🔰 Crucial Conversations | Click Here 🔰

    • ISBN: 9780071401944 (0071401946)
    • Format: paperback, 240 pages
    • Publisher: McGraw-Hill Education
    • Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey
    • Language: english
    • Release date: July 9, 2002
    • Genres: business, leadership, communication, psychology, management, relationships, buisness

    About The Book

    Learn how to keep your cool and get the results you want when emotions flare.

    When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life’s most difficult and important conversations, say what’s on your mind, and achieve the positive resolutions you want. You’ll learn how to:

    Prepare for high-impact situations with a six-minute mastery technique

    Make it safe to talk about almost anything

    Be persuasive, not abrasive

    Keep listening when others blow up or clam up

    Turn crucial conversations into the action and results you want

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